THE ONLY PROGRAM
that shows you how to set clear expectations
get paid for consultations
and never have a no show again
not to mention prevent those moments at the sink where you think...
"OMG I should have told her that there was a small chance her hair wouldn't lift as much as I hoped"
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while you're waiting...
read below to see how Rock Your Consultation can transform the way you communicate!
Rock Your Consultation
your complete guide to happy clients every time
Custom consultations are the best way to ensure every client leaves happy
The best thing I learned from Rock Your Consultation was how to set clear guidelines, expectations and protocols when dealing with all guests. My staff and I now have clearer, more concise consultation prior to performing services on any guest.
The program was worth what I paid, being able to have lifetime access and go back to it is worth the cost.
All stylists can benefit from RYC, I appreciated the whole course and it's made me a more confident stylist and salon leader.
Schae-Ann Smith @kickass.hair
Do clients come to you with unrealistic expectations?
... and then get mad at you when their hair isn't perfect?
Let's fix that.
If any of this sounds familiar, you're not doing custom consultations
● surprise moments at the sinks
● squeezing in late clients
● having no shows
● feeling stressed out when certain clients name pop up in you schedule
● 'fixes' that weren't actually fixes
● clients unhappy with the cost of their appointment
Now, imagine this was what a day at the salon looked like for you
● No more unhappy clients, or misunderstandings
● No more surprises at the sink
● Every scheduled client showing up (early even!)
● Clients raving about you because you somehow read their mind
● Charging premium prices because you are nailing each and every appointment
Are you ready for clients to start seeing you as their trusted stylist,
instead of thinking they know more about hair than you do?
This is now your new reality
I'll show you how.
This consultation program isn’t just some run of the mill “what would you like me to do with your hair today?” kinda thing.
It goes deep… helping you understand your clients, build trust with them, connect with them, and understand what makes them tick.
It sets you up for ultimate success and has your clients raving about you non stop
check it out...
Rock Your Consultation
Life time access, video trainings, audio walk through, my exact consultation form that changed my biz, templates and a full consultation as it takes place.
Everything you need to turn even the toughest prospect into a raving, no-one-else-is-allowed-to-touch-my-hair fan
Here's what you get inside Rock Your Consultation:
INTRODUCING THE H.A.I.R. METHOD
your complete guide to consultations
- What questions to ask
- How to stop people pleasing (even if you’ve already said yes!)
- How to authentically connect with in a genuine way (aka develop your own scripts and questions)
- How to discuss risks with your clients
- All the legal forms you need (this alone is worth the entire program)
- How to get signatures without getting blank stares
- How to set boundaries that make you feel good, and the client feel good
- How to communicate with clients what happens when policies aren’t followed
- How to ELIMINATE repeat offenders
- The ONE THING I do that 99% of the industry doesn't that creates repeat clients
- How to get your clients raving about you on social media
- Simple tricks for turning happy clients into referring clients
What's included:
- Video walk through of a real consultation as it takes place
- Audio step by step directions of how and why I ask the questions I do and how I communicate clearly and effectively
- My EXACT Consultation Form with Notes PDF, this includes waivers on the risk of chemical services, my Cancellation Policy, and the importance of home maintenance
- The Consultation Form Template for you to download & make it your own
- The Appointment Cheat Checklist Template to make your client experience like no other
binge worthy material that you can get through in an evening.
